The excitement of purchasing a Blackberry Pearl can only be outdone by the confusion of how to use it. How do you check your e-mail? How do you play music and video? What are PIN-to-PIN messages? Where do you find cool stuff to customize your Pearl?

With Blackberry Pearl for Dummies, youll discover all the answers to these questions and see how to use your new PDA to its maximum potential. This down-to-earth guide explores all of Pearls features and shows you cool ways to make your Pearl your Pearl. Clear, step-by-step instructions explain all the parts of the Pearl and give you the know-how to:

• Get organized with the Address Book, Calendar, and MemoPad
  
  
• Manage e-mail and send instant messages
  
  
• Surf the Internet
  
  
• Dial and receive calls
  
  
• Set up your voicemail service
  
  
• Take photos and create slideshows
  
  
• Access the multimedia player
  
  
• Use Desktop Manager
  
  
• Protect and secure your Pearl
  
  

But dont think that this book is a plain, boring, just-the-facts type of guide. It will cue you in on how to personalize your Pearl with fun games, wallpaper, ringtones, and more. If you like news and entertainment, it also suggests some nifty programs that are a must-have. This is not just any ordinary PDA, and Blackberry Pearl for Dummies shows you why!

• Third Generation (3G) wireless networks are in the works in Europe and Asia, and 2.5G networks that incorporate some 3G features are being rolled out in the United States
  
  
• Hands-on guide to integrating cell phone or PDA/portable PC products with present and future wireless network hardware
  
  
• Addresses topics such as quality of service (QoS) and service level agreements (SLAs) from a wireless perspective
  
  
• Presents an in-depth review of both handset and network hardware and software
  
  

Mit Das mobile Web knüpft Tom Alby konzeptionell an seinen Bestseller Web 2.0 an und beschreibt, wie sich typische Anwendungen der Web 2.0-Generation wie Flickr, Youtube, Newsgator, LastFM oder GMail ihren Weg auf mobile Geräte wie Handy, Smartphone, PDA oder iPod/iPhone bahnen. Neben einem ausführlichen, aber auch für Laien verständlichen Überblick über die Technik bestimmen vor allem die nichttechnischen Aspekte das Buch. 

Alby zeigt auf, welche Anwendungen im mobilen Web denkbar sind, welche bereits existieren und welchen Herausforderungen sich sowohl Hersteller als auch Anwender solcher mobile Applikationen stellen müssen. Wie wird das mobile Web unser Leben verändern? Wie können Unternehmen das mobile Web für sich nutzen? Welche Möglichkeiten ergeben sich für Anbieter in diesem Umfeld? Welche Chancen und welche Risiken gilt es zu bedenken? 

Das Buch wendet sich an Webuser und Webprofessionals gleichermaßen, die erfahren möchten, wie sie das mobile Web optimal für sich nutzen können.

The concept of customer relationship management (CRM) has grown from the loosely defined methodology of using customer transactions for developing profiles on customers to the well-defined business process of using sophisticated tools and analytical processes for managing each customer on an individual basis. CRM integrates e-mail and the PDA with the day planner, electronic scheduler, client database, and a number of other business management tools so you can create a single point from which to manage customer relationships.The Customer Relationship Management Systems Handbook provides a complete and detailed analysis of CRM, its origins, rationale, implementation strategies, core technologies, and benefits. The author takes readers through the evolution of CRM- from its early beginning as a tool for better managing and utilizing vast amounts of customer transaction data acquired in day-to-day transactions to todays sophisticated data warehouse-based systems. The text was researched, formatted, and written for IS professionals who need a full understanding of what is involved in the successful development and implementation of a CRM.To highlight the significant benefits of implementing CRM strategies, the book provides examples of successful CRM implementations from a broad range of business sectors. These implementations, presented in a case study format, demonstrate implementation processes, appropriate technologies, and vendor solutions that work. Wherever possible, illustrations are used to enhance the textual presentation. The complete analysis of CRM provided in the Customer Relationship Management Systems Handbook will enable you to accomplish what many businesses fail to do-put the customer first.